Shipping + ReturnS

NEW ZEALAND

We offer Free Shipping on all purchases over $50 in New Zealand. For purchases under this amount we will deliver  for a flat fee of $7 All parcels are sent using PBT Couriers for our standard and urgent service, your signature and ID will be required upon delivery. The parcel can be delivered to your home or work. To ensure you are available to collect your purchase when it is delivered, we recommend that you enter your daytime or business address for your shipping address. Deliveries are overnight if the order is placed before 1pm for a standard size shoe box. Please remember that during very busy times, delivery may take longer and any delays in the courier service are out of our control. Please note for rural deliveries we can't guarantee our normal delivery timeframe. Should there be a delay in dispatching your order we will contact you immediately to advise you of the reason for the delay.

You can exchange at any of our Andrea Biani South Island stores or the item can be returned to the below address with the enclosed return form:

Andrea Biani South Island
Merivale Mall
Shop 31, 189 Papanui Road
Christchurch 8014

CLICK + COLLECT

Please note on your order the store that you can collect your goods from. We have stores in Christchurch, Dunedin and Nelson. You will receive an email when your goods are ready to be collected.

INTERNATIONAL

We offer an international delivery system which will be charged at the nominated rates at checkout. All parcels are sent using registered post, your signature and ID will be required upon delivery. The parcel can be delivered to your home or work. To ensure you are available to collect your purchase when it is delivered, we recommend that you enter your daytime or business address for your shipping address. Please remember that during very busy times, delivery may take longer and any delays in the postal service are out of our control. Should there be a delay in dispatching your order we will contact you immediately to advise you of the reason for the delay. The delivery time can take extra 3-20 working days, depending on where you live.

Items in your order may be subject to taxes, customs duties and fees levied by the destination country ("Import Fees”). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.

RETURNS

We will gladly exchange your purchase for another size instore or if the goods are not suitable, credit your credit card as long as the product has not been worn. All refunds are processed from our Headoffice and can not be refunded instore. It is your responsibility to return the goods in a saleable condition at your expense. Sunglasses and earrings cannot be returned unless faulty. If you have any questions, please email us admin@abshoes.co.nz


RETURNS ADDRESS-

Andrea Biani South Island

Merivale Mall

Shop 31, 189 Papanui Road

Merivale

Christchurch 8014