- FREE SHIPPING on orders over $100 in New Zealand
- Online purchases under $100 can be delivered FOR $10nz
- Deliveries within New Zealand for orders placed before 2pm
will be received within 48 hours
- Rural deliveries 2-3 working days
- We require a signature with all deliveries unless you’ve
stated that you have given authority to leave the package in a secure location.
If no one is at the address when the driver attempts delivery, a card to call
will be left with instructions on how to arrange collection or re-delivery.
INTERNATIONAL ORDERS
- All international orders via DHL
- Australia
shipping flat rate- $30NZD 3-5 working days
- Rest of the world shipping flat
rate- $70NZD 3-10 working days
*Please remember that during very busy times, delivery may
take longer and any delays in the postal service are out of our control. Should
there be a delay in dispatching your order we will contact you immediately to
advise you of the reason for the delay. At Andrea Biani we aim to provide you with
quality products and service at all times. The following change of mind
time frames apply:
- In-store: 3 day from the date of purchase
- Online (New Zealand): 10 days from date of
delivery
- Online (International): 30 days from order
placement
RETURN BY POST
- Complete the return form that you
received with your goods
- Return your parcel
to:
Andrea Biani
Web Returns
Merivale Mall
189 Papanui Road
Merivale 8014
Christchurch
RETURN TO STORE
- Complete the return form that you
received with your goods
- Your refund will be processed by the
head office to the card you used to make that purchase
RETURNING SALE PRODUCT
- Sale goods purchase instore and online can only be returned for store credit or size exchange
EXCEPTIONS TO OUR RETURN POLICY
- Our return policy does not apply to the following merchandise:- Due to hygiene reasons, earrings, hair accessories and hosiery are unable to be returned for change of mind or refund.
- Sale goods
CLICK
HERE TO VIEW OUR RETURN POLICY
Women's sizing conversion chart
| US |
EURO |
UK |
| 5 |
36 |
3 |
|
36 |
|
| 6 |
37 |
4 |
|
37 |
|
| 7 |
38 |
5 |
|
38 |
|
| 8 |
39 |
6 |
|
39 |
|
| 9 |
40 |
7 |
|
40 |
|
| 10 |
41 |
8 |
Men's sizing conversion chart
| US |
EURO |
UK |
| 7 |
40 |
6 |
| 8 |
41 |
7 |
| 9 |
42 |
8 |
| 10 |
43 |
9 |
| 11 |
44 |
10 |
| 12 |
45 |
11 |
| 13 |
46 |
12 |
| 14 |
47 |
13 |
SHOES - Keep your new shoes looking good
Once you have your new shoes here are a couple of tips to keep them looking great.
For polished leather shoes always give them a light polish with a neutral coloured shoe cream using a soft cloth before your first wear.
For suede and Nubuck leathers it is essential you give them a spray with a protector. This stops any dirt penetrating the fibres and makes cleaning easier long term.
We have a range of products available to help with the best care of your new purchase.
CLOTHING - Keep your clothing looking beautiful for longer
Please carefully read the care instructions in the description
ANY FURTHER QUESTIONS PLEASE FEEL FREE TO EMAIL OUR CUSTOMER SERVICE TEAM admin@abshoes.co.nz
WE'RE HERE TO HELP
Please feel free to contact our customer service team admin@abshoes.co.nz