FREE shipping on NZ orders over $200!
For orders under $200, shipping is a flat rate of NZD $10.00 which is automatically applied at checkout. We use NZ Post to send all our online orders out. Parcels are automatically sent out to you with no signature required upon delivery. If you wish to change this please write in the comment section at checkout “signature required”.
You will automatically receive an email when your order has been dispatched with your tracking details. It is important to check you have given us the correct email and physical address when placing your order. If you do not receive this email and would like to know your tracking number please email our customer service team hello@abshoes.co.nz
Orders placed before 1pm will usually be processed the same day and sent out in 24 hours (weekdays only). For rural deliveries please allow 2-3 working days.
All Australian orders will be applied at a flat shipping rate of $25.00NZD.
Australian orders are shipped via NZ Post/Australia Post and aim to be delivered between 5-10 working days.
Please remember that during very busy times, delivery may take longer and any delays in the postal service are out of our control. Should there be a delay in dispatching your order we will contact you immediately via email to advise you of the reason for the delay. You will receive an email with tracking once it has been picked up by the carrier.
Andrea Biani will not be liable for items stolen upon delivery or damaged due to weather or delivery placement by the courier driver OR any additional international customs fees.